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SAP E-C4HYCP1811 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Product Support Specialist - SAP Commerce Cloud |
| Exam Number: | E_C4HYCP1811 |
| Passing Score: | Approximately 65% - 70% (SAP standard, may vary by exam version) |
| Exam Format: | Multiple Choice, Multiple Response |
| Real Exam Qty: | 80 (approximate) |
| Available Languages: | English |
| Exam Price: | USD 500 (varies by region) |
| Certificate Validity Period: | Typically 1 year to 2 years depending on SAP certification policy |
| Related Certifications: | SAP Certified Development Associate - SAP Commerce Cloud SAP Certified Application Associate - SAP Commerce Cloud |
| Exam Duration: | 180 minutes |
| Recommended Training: | SAP Commerce Cloud Training SAP Learning Journey - Commerce Cloud |
| Exam Registration: | SAP Certification Hub Pearson VUE SAP Exams |
| Sample Questions: | SAP E-C4HYCP1811 Sample Questions |
| Exam Way: | Online proctored or authorized testing center (Pearson VUE) |
| Pre Condition: | Basic knowledge of SAP Commerce Cloud and e-commerce processes is recommended; prior SAP Commerce certification is beneficial but not always required. |
SAP E-C4HYCP1811 Exam Description:
The "SAP Certified Product Support Specialist - SAP Commerce" certification exam validates that the candidate possesses the required level of knowledge to work effectively as an SAP Commerce Product Support Specialist. This certification proves that the candidate has an overall understanding and in‐depth technical skills to perform in an SAP Commerce product support role. The pre-requisite for this exam certification is P_C4HCD_1811 (SAP Certified Development Professional - SAP Commerce Cloud 1811 Developer) or P_C4HCD_1905 (SAP Certified Development Professional – SAP Commerce Cloud 1905 Developer). All the enablement for this exam is being provided by the product documentation and support documentation for SAP Commerce located at: wiki.hybris.com and help.hybris.com . In order to access the sites above, you must be an SAP customer or partner.
E-C4HYCP1811 Exam Certification Details:
| Cut Score: | 55% |
| Sample Questions: | SAP E-C4HYCP1811 Exam Sample Question |
| Languages: | English |
| Duration: | 90 mins |
| Level: | Specialist |
| Exam: | 40 questions |
SAP E-C4HYCP1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Product and Content Management | - Catalog management - CMS and content delivery - Product data modeling |
| Topic 2: System Configuration and Administration | - User and role management - Backoffice configuration - Basic system administration tasks |
| Topic 3: Monitoring, Troubleshooting and Support | - System monitoring and logs - Performance troubleshooting - Common issues and resolution approaches |
| Topic 4: Integration and Extensions | - APIs and OCC (Omni Commerce Connect) - Extension mechanisms and customization - Integration with SAP S/4HANA and other SAP systems |
| Topic 5: SAP Commerce Cloud Architecture Overview | - System Architecture and Components - Cloud deployment model and environments |
| Topic 6: Order Management and Commerce Processes | - Cart and checkout workflows - Order processing lifecycle |
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