Microsoft 070-404 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | TS: System Center Service Manager 2010, Configuring |
| Exam Number: | 70-404 |
| Real Exam Qty: | 40-60 |
| Passing Score: | 700 (scaled 1000) |
| Available Languages: | German, English, Simplified Chinese, Japanese, French |
| Exam Format: | Case studies, Drag and drop, Multiple choice, Best answer selection |
| Exam Duration: | 120-150 |
| Related Certifications: | Microsoft Certified Technology Specialist (MCTS) |
| Certificate Validity Period: | Retired (exam discontinued) |
| Exam Price: | USD 165 (varies by region) |
| Recommended Training: | System Center Service Manager 2010 Training Courses Microsoft Learning - System Center Service Manager |
| Exam Registration: | Microsoft Certification Registration Pearson VUE Microsoft Exams |
| Sample Questions: | Microsoft 070-404 Sample Questions |
| Exam Way: | Proctored exam delivered via Pearson VUE (online or test center) |
| Pre Condition: | No formal prerequisites required, but familiarity with System Center suite and Windows Server administration is recommended. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/retired-certifications/ |
Microsoft 070-404 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Service Catalog and Request Fulfillment | - Service offerings
|
| Service Desk and Incident Management | - Problem management
|
| Security and Access Control | - User roles and permissions
|
| Reporting and Data Warehouse | - Reporting configuration
|
| Deploying and Configuring System Center Service Manager | - Installation and initial configuration
|
| Configuration Management Database (CMDB) | - Service asset and configuration items
|

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