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Avaya 132-S-816 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Specialist - IP Office Implement & Support Elective Exam (132-S-916.2 Exam) |
| Exam Number: | 132-S-816 |
| Exam Format: | Multiple Choice |
| Related Certifications: | Avaya Specialist - IP Office Implement & Support Elective Avaya IP Office Certification Track |
| Available Languages: | English |
| Sample Questions: | Avaya 132-S-816 Sample Questions |
| Exam Way: | Authorized testing center or online delivery depending on Avaya certification policies applicable at the time the exam was offered. |
| Pre Condition: | Typically intended for candidates with knowledge or experience implementing and supporting Avaya IP Office solutions; official prerequisite requirements are not publicly specified for this legacy exam. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 132-S-816 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| IP Office Solution Architecture | - IP Office Platform Overview
|
| Voice Messaging and Unified Communications | - Messaging Features
|
| Maintenance and Troubleshooting | - Support Operations
|
| Networking and Integration | - Connectivity
|
| User and Telephony Configuration | - Extension and User Administration
|
| Installation and Initial Configuration | - System Installation
|
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
1. In a multiple Avaya Messaging Application Server (MAS) installation, which document tells you the services (such as Fax, Call Me, Message Waiting Indicator, Tracing) that should be enabled on each MAS?
A) Concepts and Planning Guide
B) No document is necessary; all services should be enabled on each MAS.
C) Project Manager Master Implementation Guide
D) Modular Messaging Administration Guide
2. Which two statements are true about registration of a Message Networking (MN) server? (Choose two.)
A) Avaya Business Partners must contact the Business Partner Care Center (BPCC) to
register the MN system.
B) The system should be 100% operational and tested before registering it.
C) Avaya Direct technicians use the Automatic Registration Tool (ART) to register the MN system.
D) A modem is not required to be connected when registering the MN server.
3. What is required for upgrades of customer-provided Messaging Application Servers (MASs)?
A) Microsoft Windows 2003 Server Appliance Kit software
B) Microsoft Exchange 2000 System Management Tools
C) Microsoft Windows 2003 Server software
D) Unified Messenger R5
4. What are two ways to confirm that the Modular Messaging (MM) Telephony User Interface (TUI) is online and ready to accept calls? (Choose two.)
A) Open a Command window (Start > Run > CMD) and type disp_status.
B) Check in the Windows application log for a '1241' event.
C) Select Start > Programs > Avaya Modular Messaging > Operational History Viewer and look for a TUI on-line event.
D) Select Start > Programs > Avaya Modular Messaging > Port Monitor and check all port are Idle.
5. On the first day of service you are doing post-cut support for a Modular Messaging 3.1 for Exchange system that your associate installed. He indicated to you that all acceptance tests passed. Two users are complaining that their Message Waiting Indicator light does not work and that when they log on to their mailbox via the Telephone User Interface they have no messages. You have confirmed that you can leave each of them a message by calling their number from your mobile phone and leaving a message, and you see it arrive in Outlook. You ultimately fix the problems for both users, but surprisingly each one had a different solution.
Which two solutions did you use to fix the MWI and TUI problems? (Choose two.)
A) One user had their Outlook set to deliver to Personal Folders; when this was set to deliver to the Inbox it started working.
B) One user was using Outlook Web Access to access messages; when he opened his mailbox with a supported version of Outlook the user reported it was fixed.
C) One user had an Outlook rule that moved voice messages out of the Inbox into a Voice Messages folder; when the rule was disabled the new messages caused the proper behavior.
D) One user's mailbox was full and the Exchange administrator had Send Prohibit rules applied; when some messages were moved out of the Inbox it started working.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,C | Question # 3 Answer: C | Question # 4 Answer: B,D | Question # 5 Answer: A,C |
By Joyce
