Exam Code: 1z0-326
Exam Name: Oracle RightNow Cloud Service 2016 Technical Implementation Essentials
Certification Provider: Oracle
Corresponding Certification: Oracle Certification

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Oracle 1z0-326 Exam Overview:

Certification Vendor:	Oracle
Exam Name:	Oracle RightNow Cloud Service 2016 Technical Implementation Essentials
Exam Number:	1Z0-326
Available Languages:	English
Exam Price:	USD 245
Certificate Validity Period:	18 months from certification date (Oracle Cloud Applications policy)
Exam Format:	Multiple Answer, Multiple Choice
Passing Score:	64%
Real Exam Qty:	70-78
Exam Duration:	120 minutes
Recommended Training:	Oracle RightNow Cloud Service 2016 Technical Implementation Training
Exam Registration:	Pearson VUE Scheduling Oracle University Registration
Exam Way:	Online proctored or onsite at Pearson VUE test centers
Pre Condition:	No formal prerequisites; hands-on experience with Oracle RightNow Cloud Service is recommended
Official Syllabus URL:	https://education.oracle.com/en/oracle-rightnow-cloud-service-2016-technical-implementation-essentials/pexam_1Z0-326

Oracle 1z0-326 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Implementation Best Practices and Troubleshooting	20%	- Deployment and configuration lifecycle - Performance optimization - Common issues and resolution
Topic 2: RightNow Cloud Service Architecture and Setup	20%	- Site configuration and navigation - Security and access control - System architecture and components
Topic 3: Business Logic and Automation	20%	- Business rules and workflows - Process designer and agent scripts - Notifications and escalation rules
Topic 4: Integration and APIs	15%	- Third-party system integration - Data import/export and migration - Connect Web Services and REST API
Topic 5: Data Model and Customization	25%	- Standard and custom objects - Fields, relationships, and business rules - Workspaces and reports customization

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