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Avaya 3000-3 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Small and Medium Enterprise (SME) Communications Solutions Exam |
| Exam Number: | 3000.3 / 3000-3 |
| Exam Price: | $125 USD |
| Passing Score: | 70% |
| Related Certifications: | Avaya IP Office Implementation Avaya SME Communications Solutions |
| Real Exam Qty: | 59 |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | Retired since June 23, 2012 |
| Exam Format: | Multiple Choice, Scenario-based |
| Available Languages: | English |
| Recommended Training: | Avaya IP Office Implementation Training |
| Exam Registration: | Avaya Learning Pearson VUE |
| Sample Questions: | Avaya 3000-3 Sample Questions |
| Exam Way: | Previously delivered via Pearson VUE testing centers; exam retired June 23, 2012 |
| Pre Condition: | No mandatory prerequisites; recommended experience with Avaya IP Office and SME communication systems |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3000-3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Design & Architecture | 20% | - IP Office platform selection and sizing - Site topology, scalability, and capacity planning - Small Community Network (SCN) design |
| Infrastructure Data Gathering | 15% | - Customer productivity and business requirements - Existing PBX, dial plan, and telecom infrastructure - Data network assessment and integration needs |
| Implementation & Configuration | 25% | - Call routing, ARS, trunk configuration - System setup, user and extension configuration - Licensing and feature activation |
| IP Office Hardware & Components | 15% | - Power options and hardware compatibility - Interface cards and endpoint support - Control units and expansion modules |
| Telephony & Messaging Applications | 15% | - One-X Portal and user applications - Meet-me conferencing and CCR reporting - VoiceMail Pro and auto attendant |
| Maintenance & Troubleshooting | 10% | - Performance verification - Common issue resolution - Fault diagnosis and monitoring |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. Which application will allow a system administrator to see historical inbound and outbound traffic information on a trunk in the IP Office?
A) Advanced Summary Reporter
B) Historical Reporting Application
C) Call Detail Reporter
D) System Status Application
2. Which line must be added to the 46vpnsetting.txt file to inform 4600 Series VPN remote telephones to use IP Office licensing?
A) SET PHNIC 011
B) SET LIC 1
C) SET SMBLIC 1
D) SET AUTH 0
3. The Customer Call Reporter (CCR)server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?
A) http://192.168.42.100:8080/inyama/inyama.html
B) http://192.168.42.100/CCRWebClint
C) https://localhost/CCRWebAgent
D) http://localhost/CCRWebAgent
E) http://192.168.42.100:8888
4. A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)
A) Backup Server IP Address configured on IP Office
B) Primary Server IP Address configured on the secondary server
C) License for the secondary VoiceMail Pro Server
D) Secondary VoiceMail Pr Server installed on the network
5. A customer wants to set up two IP500v2 Office control units at different sites. Which H.323
supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?
A) QSIG-B
B) IP Office SCN
C) H.450
D) QSIG-A
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: A,D | Question # 5 Answer: B |
By Elijah
