Avaya 31860X Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya IX™ Calling Design Exam |
| Exam Number: | 31860X |
| Available Languages: | English |
| Related Certifications: | Avaya IX™ Contact Center Avaya Solutions Architect Avaya Implementation Engineer |
| Exam Format: | Multiple choice, Scenario-based questions |
| Sample Questions: | Avaya 31860X Sample Questions |
| Exam Way: | Computer-based exam delivered via authorized Avaya testing platforms or Pearson VUE (availability may vary by region). |
| Pre Condition: | Recommended prior experience with Avaya communication solutions and IP telephony concepts. |
Avaya 31860X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Endpoints and Devices | - Device provisioning and management - IP deskphones and soft clients |
| Topic 2: Avaya IX Calling Architecture | - Core platform components - Deployment models (on-premises / hybrid) - Solution design principles |
| Topic 3: Call Control and Signaling | - SIP fundamentals in Avaya IX - Call routing and dialing plans |
| Topic 4: System Administration and Troubleshooting | - Common deployment issues - Monitoring tools and logs |
| Topic 5: Integration and Interoperability | - Third-party SIP integration - PSTN connectivity |
Avaya IX™ Calling Design Sample Questions:
1. Which change was made to EC500, to provide CS1000 Mobile-X like feature experience?
A) You can now dial a feature access code without putting the call on hold.
B) You must now enter feature access codes before you put a call on hold.
C) You can now enter a feature access code before receiving a call.
D) You can now put the call on hold before dialing a feature access code.
2. You are explaining to your customer that Avaya Aura Media Server (AAMS) has been adopted by Communication Manager, but Is not a direct replacement for media gateways.
Which two capabilities are supported by the Avaya Aura Media Server? (Choose two.)
A) Basic media resource capabilities
B) TDM interfaces for digital, analog stations and trunks
C) V.150.1 (Modem-over-IP)
D) Virtualization
3. A customer has asked you to provide a design for a 1,400 H.323 stations and eight T-is. You have provided the following design:
* Communication Manager Simplex
* Two G450 Media Gateways
* Eight T1Media Modules
* 1,400 - 9611G IP Phones
* 1,400 - Core Licenses
The customer responds that the following changes need to be made to the design:
* Change all the H.323 stations to SIP stations.
* Add 2 additional T1s to the design as the customer has higher traffic than initially thought.
* All users will need to be able to use the Skype for Business client for telephony.
Which two changes need to be made to the design to comply with the customer's revised requirements?
(Choose two.)
A) Add 1,400 SM SIP connection licenses.
B) Add two T1Media modules and distribute the T1modules evenly between the two G450 Media Gateways.
C) Add System and Session Manager Servers to the design.
D) Add an additional 1,400 Cote licenses to the design to support Lync integration.
4. A customer has a single size with 2,500 users. They want a solution that provides hardware redundancy. The failure of a single component should not be service impacting.
Given these parameters, what would satisfy their request?
A) Communication Manager Duplex
B) Communication Manager S8300
C) Communication Manager Simplex with Survivable Remote
D) Communication Manager Simplex with Survivable Core
5. You are helping a new Sales Engineer learn about Avaya Aura survivability. If a branch that has only SIP devices and has deployed a Survivable Remote Communication Manager and Session Manager, the engineer wants to know what happens when the connection to the Avaya Aura core is down.
What are two things you would tell the engineer? (Choose two.)
A) The local SIP device cache provides feature functionality.
B) The Core Communication Manager provides feature functionality.
C) SIP telephones fail-over to the Survivable Remote Session Manager.
D) The Survivable Remote Communication Manager provides feature functionality.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A,D | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: C,D |

We're so confident of our products that we provide no hassle product exchange.


By Verna


