Exam Code: 350-810
Exam Name: Implementing Cisco Collaboration Applications (CLICA)
Certification Provider: Cisco
Corresponding Certification: Cisco Certification

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Updated: Jul 31, 2026

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Cisco 350-810 Exam Overview:

Certification Vendor:	Cisco
Exam Name:	Implementing Cisco Collaboration Applications (CLICA)
Exam Number:	300-810 CLICA
Passing Score:	Variable (Cisco does not publish official passing scores)
Exam Format:	Multiple Choice, Multiple Answer, Drag and Drop, Simulation-Based Questions
Exam Price:	USD 300
Certificate Validity Period:	3 years
Real Exam Qty:	55-65
Available Languages:	English
Related Certifications:	CCNP Collaboration Cisco Certified Specialist - Collaboration Applications Implementation
Exam Duration:	90 minutes
Exam Way:	Available through Pearson VUE testing centers and online proctored delivery.
Pre Condition:	No formal prerequisite. Cisco recommends three to five years of experience implementing Cisco collaboration applications, including Cisco Unity Connection and Cisco IM and Presence.
Official Syllabus URL:	https://learningnetwork.cisco.com/s/clica-exam-topics

Cisco 350-810 Exam Syllabus Topics:

Section	Weight	Objectives
Cisco Unity Connection and IM&P Maintenance	20%	- Backup and restore operations - System monitoring and reporting - Disaster recovery procedures - Database replication - Platform administration
Cisco IM and Presence	20%	- Troubleshooting IM and Presence services - IM and Presence architecture - High availability deployment - XMPP configuration - Federation
Cisco Unity Express and Cisco Unity Connection Integrations	20%	- Voice messaging integration methods - Troubleshooting voicemail integrations - User provisioning and synchronization - SIP integrations
Single Sign-On	15%	- Identity management concepts - SAML-based authentication - Certificate management for SSO - Single Sign-On deployment
Cisco Unity Connection	25%	- Message notification and delivery - User and mailbox configuration - Troubleshooting Unity Connection - Digital networking - Call handlers - Interview handlers

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Online Test Engine can supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser. You can use it on any electronic device and practice with self-paced.
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PDF Version: can be read under the Adobe reader, or many other free readers, including OpenOffice, Foxit Reader and Google Docs.

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