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Cisco 642-467 Exam Overview:
| Certification Vendor: | Cisco |
| Exam Name: | Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) |
| Exam Number: | 642-467 |
| Exam Duration: | 90 minutes |
| Related Certifications: | Cisco Certified Network Professional Voice (CCNP Voice) |
| Certificate Validity Period: | 3 years |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Multiple Answer, Simulation |
| Real Exam Qty: | 55-65 |
| Exam Price: | USD 300 |
| Sample Questions: | Cisco 642-467 Sample Questions |
| Exam Way: | Delivered through authorized Pearson VUE testing centers during the exam's active lifecycle. |
| Pre Condition: | No formal prerequisite exam was required, but candidates were recommended to have knowledge of Cisco Unified Communications solutions and were typically pursuing the CCNP Voice certification. |
| Official Syllabus URL: | https://learningnetwork.cisco.com/s/cisco-certifications |
Cisco 642-467 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Cisco Unified Communications Applications Architecture | - Plan application deployment - Identify Cisco Unified Communications application components - Understand application integration architecture |
| Cisco Unified Presence | - Configure user services and availability - Install and configure Cisco Unified Presence - Integrate presence services with Unified Communications |
| Troubleshooting and Maintenance | - Diagnose integration issues - Monitor application health and performance - Perform maintenance and upgrades |
| Cisco Unified Contact Center Express | - Configure contact center components - Implement scripts and workflows - Manage agents and resources |
| Cisco Unified Mobility and Messaging Applications | - Integrate messaging applications - Configure mobility features - Configure user access and services |
Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:
1. Which tool is used to help determine the scale and performance of a Cisco Unified Presence multicluster deployment?
A) Presence Capacity Planning Tool
B) Cisco Unified Real Time Monitoring Tool
C) Cisco Unified Serviceability
D) Cisco Unified Presence Serviceability
E) Presence User Profile
2. Company XYZ opened a new remote office and the company is using a centralized Cisco Unity Connection system. The required partitions and search spaces have been configured and the directory handler for each site has been configured. External calls to the headquarters directory handler work fine, however the callers cannot locate users at the remote office. What is the most likely cause of this issue?
A) The configured partitions do not contain the correct search spaces.
B) The remote site search space does not contain the headquarters partition.
C) The headquarters search space does not contain the remote site partition.
D) The remote site directory handler has the wrong extension configured.
E) The headquarters directory handler has the wrong extension configured.
3. Refer to the exhibit.
When SMTP messages are being blocked by a firewall, which of the following implementations can be performed on Cisco Unity Connection to rectify this issue?
A) Change the SMTP port number to match those ports that are used for the audio.
B) Configure an SMTP smart host, where all SMTP traffic can be sent
C) Ensure that messages can be sent in MIME format in Cisco Unity Connection.
D) There are no workarounds to this problem
4. Cisco Unified Communications Manager is being integrated with Cisco Unity Connection using SCCP. What should the Device Name Prefix be on the Cisco Unity Connection server if the Cisco Unified Communications Manager voice mail server ports are configured using the name CiscoUM1?
A) CiscoUM1-VI
B) CUCM
C) CUCM-1
D) CiscoUM1
E) CiscoUM1-V1
F) CUCM-V1
5. A user is attempting to enter a Call Forward All destination of 00497473263, but after the digit "9" is entered, the system believes that all the digits have been entered and that the Call Forward All destination is 0049. Which system component is most likely misconfigured?
A) Route Pattern that is used for PSTN calls
B) Route List that is used for PSTN calls
C) Route Group that is used for PSTN calls
D) Gateway that is used for Call Forward All calls
E) The IP phone does not have access to the partition that is used for PSTN calls
Solutions:
| Question # 1 Answer: E | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: A |
By Addison
