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Avaya 74950X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Oceana® Solution Integration Exam |
| Exam Number: | 74950X |
| Exam Format: | Scenario-based Questions, Multiple Choice, Multiple Response |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Related Certifications: | ACIS – 7495 Avaya Oceana® Solution Implement |
| Certificate Validity Period: | 2 Years |
| Sample Questions: | Avaya 74950X Sample Questions |
| Exam Way: | Pearson VUE authorized testing center or online proctored delivery (where available). |
| Pre Condition: | Recommended completion of Avaya Breeze® Implementation and Support training and Avaya Control Manager training. Practical experience with Avaya Oceana deployment is strongly recommended. |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/_assets/news/Updated_Avaya_Oceana%28R%29_Solution_Certifications_ACIS-7495%26ACSS-7497.pdf |
Avaya 74950X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Troubleshooting and Best Practices | - Channel troubleshooting - Deployment best practices - Integration issue diagnosis - Log analysis |
| Topic 2: Installation and Initial Configuration | - Certificates and security setup - Cluster installation and configuration - Core platform deployment - Avaya Control Manager integration |
| Topic 3: Avaya Oceana Solution Architecture | - Workspaces architecture - Avaya Oceana core components - Avaya Breeze platform integration - Component interfaces and interactions |
| Topic 4: Administration and Maintenance | - Database and datastore management - System monitoring - Routine operational tasks - Backup and restore procedures |
| Topic 5: Workspaces and Agent Experience | - Supervisor features - Context management - Interaction routing and handling - Agent Workspaces configuration |
| Topic 6: Omnichannel Solution Integration | - Social media and chatbot integration - Email channel integration - SMS channel integration - Web Chat integration - Voice channel integration |
Avaya Oceana® Solution Integration Sample Questions:
Which Avaya Surge™ management application performs dynamic programmability of network elements by providing security to allow communication to the IoT device?
- A. Service Profile Management
- B. Flow Rules Management
- C. Device inventory Management
- D. Certificate Management
Correct Answer: B 🗳️
Which database model does an adopted Avaya Surge™ IoT solution use to store all the data points on the main memory database?
- A. NoSQ
- B. MYSQL
- C. RDBMS
- D. PSSQL
Correct Answer: B 🗳️
Once the authentication information for the Hyper-Sec Gateway is provided through the onboarding workflow, when will the HyperSec Gateway be in the Onboarded state?
- A. When HyperSec Gateway is onboarded and discovered
- B. When the HyperSec Gateway is discovered
- C. When the HyperSec Gateway Is onboarded before discovery
- D. When HyperSec Gateway is rebooted and rediscovered
Correct Answer: A 🗳️
What are two important components of an Avaya Surge™ IoT solution? (Choose two.)
- A. Management Service Console
- B. Openflow Controller
- C. Avaya Fabric Attach
- D. Surge IoT Controller
- E. Open Network Adaptor
Correct Answer: A,D 🗳️
To monitor the network elements, which three protocols are used in an Avaya Surge™ IoT solution? (Choose three.)
- A. SNMP
- B. Telnet
- C. Socket
- D. SSH
- E. RDP
Correct Answer: A,B,D 🗳️
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