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IBM C2180-188 Exam Overview:
| Certification Vendor: | IBM |
| Exam Name: | Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management |
| Exam Number: | A2180-188 |
| Exam Price: | $200 USD |
| Certificate Validity Period: | Retired |
| Real Exam Qty: | 37-38 |
| Related Certifications: | IBM Certified BPM Solution Designer IBM Certified BPM Administrator |
| Passing Score: | 66% |
| Exam Duration: | 75 minutes |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Multiple Select |
| Recommended Training: | IBM Education - BPM Program Management |
| Exam Registration: | IBM Certification Portal Pearson VUE IBM Exams |
| Sample Questions: | IBM C2180-188 Sample Questions |
| Exam Way: | Previously delivered via Pearson VUE test centers; now retired |
| Pre Condition: | Basic BPM knowledge and project management experience recommended |
| Official Syllabus URL: | https://www.ibm.com/certify |
IBM C2180-188 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Project Scoping & Estimation | 25% | - Risk identification and management - Work breakdown and effort estimation - Business value assessment |
| BPM Program Lifecycle & Methodology | 30% | - Roles and responsibilities - Solution lifecycle phases - Playback-driven development approach |
| WebSphere Lombardi Edition V7.2 Specifics | 10% | - Tooling and environment overview - Product capabilities |
| Monitoring & Optimization | 15% | - Change management - Continuous improvement - KPI and performance measurement |
| BPM Governance & Architecture | 20% | - Environment and deployment planning - Governance frameworks - Reusable assets and standards |
IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:
1. A BPM program manager uses an agile playback methodology. Which one of the following is a bad practice for playback?
A) Having SMEs perform activities in the process portal.
B) Demonstrating the flow with powerpoint and screenshots.
C) Scheduling playbacks every four to six weeks.
D) Having the Process Owner lead the playback.
2. The BPM validation process is the first time BPM project for the development team. At the project launch meeting, the functional requirements for the project are requested by the developers and administrator. The program manager reminds the team that functional requirements are typically documented during a specific phase in the BPM life cycle. When are the functional requirements for the process documented?
A) Process identification
B) Process simulation
C) Process discovery
D) Process optimization
3. The following is an example of a user story: s a hiring manager, I need a web form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the?s a hiring manager, I need a web form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the recruiter so that he/she can call the candidate. If I decided to hire the candidate, I need to open an MS Word template and draft an offer for employment? What feedback should the program manager give on the user story?
A) It is a good user story because it leaves out all implementation details as to how the work will actually get done.
B) It is a good user story because it maintains a clear definition of what the hiring manager needs to accomplish and why.
C) It is poorly written user story because it documents what the user needs to do.
D) It is a poorly written user story because it specifies implementation details.
4. A program manager consults with a client on how to improve their BPM Center of Excellence (COE). The program manager asks what metrics are being used to track the success of the COE.
The client offers examples of the metrics that are being collected for several processes related to the cycle time and efficiency. What course of action should the program manager suggest?
A) Suggest that greater emphasis be granted to the metrics gathered on cycle time.
B) Suggest that the COE should aggregate information on the ROI for each project.
C) Suggest that an additional category of metrics for defect rates be collected.
D) Suggest no changes to the metrics.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: B |
By Jeffrey
