Exam Code: CPS-001
Exam Name: Certified Professional Supervisor (CPS)
Certification Provider: GAQM
Corresponding Certification: GAQM: Management

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Updated: Jul 26, 2026

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GAQM CPS-001 Exam Overview:

Certification Vendor:	GAQM (Global Association for Quality Management)
Exam Name:	Certified Professional Supervisor (CPS) Exam
Exam Number:	CPS-001
Related Certifications:	GAQM Certified Professional Trainer (CPT) GAQM Certified Project Management Specialist (CPMS)
Passing Score:	70% (70 out of 100)
Available Languages:	English
Exam Format:	Multiple Choice Questions
Exam Duration:	90 minutes
Exam Price:	190 USD
Certificate Validity Period:	Lifetime
Real Exam Qty:	100
Recommended Training:	GAQM Official E-Course
Exam Registration:	GAQM Official Registration
Exam Way:	Online AI-proctored exam, available on-demand
Pre Condition:	No mandatory prerequisites; supervisory experience recommended
Official Syllabus URL:	https://gaqm.org/certifications/management_certifications/cps

GAQM CPS-001 Exam Syllabus Topics:

Section	Objectives
Topic 1: Module 1 – Foundation of Supervision	- Transition from team member to supervisor - Basic communication skills - Setting goals and planning - Role and responsibilities of a supervisor
Topic 2: Module 2 – Supervisor Professional Skills	- Motivation theories and practices - Team development and dynamics - Delegation and authority management - Leadership styles and situational leadership
Topic 3: Module 5 – Conflict Resolution & Problem Solving	- Handling difficult employees and situations - Conflict resolution strategies - Decision-making and problem-solving models - Conflict types and sources
Topic 4: Module 3 – Performance Management	- Goal setting and performance standards - Managing underperformance - Coaching and feedback techniques - Performance appraisal processes
Topic 5: Module 4 – Communication & Interpersonal Skills	- Giving instructions and feedback - Active listening and questioning - Verbal and non-verbal communication - Cultural awareness and communication
Topic 6: Module 6 – Leadership & Operational Skills	- Workplace discipline and policies - Employee development and training - Time and priority management - Health, safety and compliance basics

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Online Test Engine can supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser. You can use it on any electronic device and practice with self-paced.
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Self Test Engine is suitable for windows operating system, running on the Java environment, and can install on multiple computers.
PDF Version: can be read under the Adobe reader, or many other free readers, including OpenOffice, Foxit Reader and Google Docs.

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