Exam Code: C_C4H225_11
Exam Name: SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation
Certification Provider: SAP
Corresponding Certification: SAP Certified Technology Associate

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Updated: Aug 12, 2026

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C_C4H225_11 Exam Certification Details:

Level:	Associate
Exam:	80 questions
Cut Score:	71%
Duration:	180 mins
Languages:	English
Sample Questions:	SAP C_C4H225_11 Exam Sample Question

SAP C_C4H225_11 Certification Exam Topics:

Topic Areas	Topic Details, Courses, Books
Data Integrations Advanced > 12%	Explain SAP Emarsys Customer Engagement API, platform integrations, product data integration, sales data onboarding. Learning Journey Emarsys
Account Creation and Settings > 12%	Describe DNS settings, SSL certificates, Email channel setup and compliance, account security settings Learning Journey Emarsys
Product Overview 8% - 12%	Explain how the Strategic Dashboard helps measure the impact of marketing campaigns, how to categorize the customer base based on value, what Tactics are used for. Explain the basics of contact segmentation, what channels are availabe for marketing users. What kind of ecommerce integrations are available? What are product recommendations for? What are the ways to measure results? Trend reporting, bounce management, allowlists, User management. Learning Journey Emarsys
Campaign Management > 12%	Explain VCE, ESL, CRM ads, Mobile Engage push and In app, Automations (AC and Interactions) Open Time content, Web Channel, Predict, SMS. Learning Journey Emarsys
Analytics and Insights 8% - 12%	Describe Analytics and Revenue Analitics, Channel Analytics. Learning Journey Emarsys
Data Collection and Contact Management > 12%	Explain Contact management, Smart Insight, Web Extend, Relational Data, SI onboarding, Magento onboarding. Learning Journey Emarsys

SAP C_C4H225_11 Exam Description:

The "SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation" certification exam verifies that the candidate has the fundamental and core knowledge required for the technology consultant profile. This certificate proves that the candidate has an overall understanding and can implement the knowledge practically in projects to contribute to the success of the planning and implementation phases in a mentored role. Previous project experience is not necessarily a prerequisite to pass this exam.

Reference: https://training.sap.com/certification/c_c4h225_11-sap-certified-technology-associate---sap-emarsys-customer-engagement-implementation-g/

SAP C_C4H225_11 Exam Overview:

Certification Vendor:	SAP
Exam Name:	SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation
Exam Number:	C_C4H225_11
Certificate Validity Period:	Typically 3 years (subject to SAP certification update policies)
Exam Duration:	180 minutes
Available Languages:	English
Exam Price:	Official pricing varies by country (not publicly listed by SAP)
Exam Format:	Multiple choice questions
Passing Score:	71%
Real Exam Qty:	82
Related Certifications:	SAP Certified Technology Associate - SAP Marketing Cloud (1902) Implementation SAP Certified Technology Associate - SAP Marketing Cloud 1802 Implementation
Sample Questions:	SAP C_C4H225_11 Sample Questions
Exam Way:	Online proctored or at SAP-authorized test centers
Pre Condition:	No formal prerequisite required; SAP recommends familiarity with Emarsys Customer Engagement concepts
Official Syllabus URL:	https://learning.sap.com/certifications/sap-certified-associate-implementation-consultant-sap-emarsys-customer-engangement

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