Exam Code: HP0-M92
Exam Name: Advanced Service Manager 9.2 Software
Certification Provider: HP
Corresponding Certification: HP ExpertONE Certification

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Updated: Sep 18, 2026

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HP HP0-M92 Exam Overview:

Certification Vendor:	HP
Exam Name:	Advanced Service Manager 9.2 Software
Exam Number:	HP0-M92
Related Certifications:	HP Accredited Integration Specialist HP ExpertONE Certification
Exam Price:	Approx. $150 USD (varies by region)
Exam Duration:	180 minutes
Exam Format:	Multiple Choice, Performance-based with virtual SM9.2 lab access
Certificate Validity Period:	3 years
Real Exam Qty:	120
Passing Score:	70%
Available Languages:	English
Recommended Training:	HP Service Manager 9.2 Advanced Training HP0-M92 Official Exam Preparation Guide
Exam Registration:	Pearson VUE Testing HP ExpertONE Registration
Exam Way:	Computer-based testing (onsite at Pearson VUE centers or online proctored), with access to a virtual SM9.2 environment
Pre Condition:	No mandatory prerequisites; HP recommends 1+ year of practical Service Manager 9.2 implementation experience
Official Syllabus URL:	https://ftp.hp.com/pub/hpcp/epgs/HP0-M92.pdf

HP HP0-M92 Exam Syllabus Topics:

Section	Weight	Objectives
Maintenance, Troubleshooting & Integration	10%	- Diagnostics & Upgrades 1. Web Services integration 2. Custom and differential upgrades 3. Log files and debugging tools 4. Reporting solution design
Database Integration & Administration	25%	- RDBMS Integration 1. Migration between database systems 2. Database security and tuning 3. Indexing, purging, and archiving 4. Supported data types and mappings
Customization & Tailoring	20%	- Tailoring Tools & Scripting 1. RAD language vs JavaScript usage 2. Modifying fields, views, and processes 3. Service Catalog configuration
Security and Authentication	20%	- Security Model 1. Authentication methods and topology 2. SSL implementation 3. Security profiles and folders
Architecture and Deployment	25%	- Topology and Scalability 1. Scaling and high availability design 2. WAN/LAN/VLAN configuration limits 3. JGROUPS and Servlet architecture - Client Installation & Configuration 1. Windows client deployment 2. Web client setup 3. sm.ini advanced parameters

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