HP HP2-H13 Exam Overview:
| Certification Vendor: | HP |
| Exam Name: | Selling HP Retail Point of Sale Solutions |
| Exam Number: | HP2-H13 |
| Available Languages: | English |
| Certificate Validity Period: | 3 years |
| Passing Score: | 70% |
| Exam Price: | $50–$80 USD |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 60-82 |
| Exam Format: | Multiple Choice, Single Answer, Multiple Answer |
| Related Certifications: | HP2-H18 - Selling HP Retail Point of Sale Solutions (replacement) |
| Recommended Training: | Selling HP Retail Point of Sale Solutions Training |
| Exam Registration: | HPE Learning & Certification Prometric Testing Services |
| Sample Questions: | HP HP2-H13 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized testing centers |
| Pre Condition: | No formal prerequisites; recommended sales experience with HP or retail technology |
| Official Syllabus URL: | https://www.hpe.com/learning/certification.html |
HP HP2-H13 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP POS Hardware Portfolio | 35% | - Mobile and modular POS platforms - Peripherals: printers, scanners, displays, cash drawers - Technical specifications and compatibility - All-in-one POS systems |
| Topic 2: Solutions and Competitive Positioning | 25% | - Software and OS ecosystem support - End-to-end retail solution architecture - Differentiators vs competing solutions |
| Topic 3: Selling and Support Essentials | 15% | - Sales tools and resources - Services and post-sales support - Pricing, licensing and warranty |
| Topic 4: Retail Market and Customer Needs | 25% | - Matching needs to HP POS value proposition - Identifying customer business requirements - Retail industry trends and challenges |

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