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HP Selling HP BSM Solutions Sample Questions:
1. Which business challenge does BSM Solution address by improving service alignment with business objectives?
A) service desk management
B) performance test management
C) incident ticket management
D) maintaining and monitoring the quality of services
2. Which System Management business challenges are solved by implementing HP's BSM solution? (Select two.)
A) tracking quality errors in application testing
B) reducing data center power consumption
C) lowering costs around improved team efficiency
D) improving operations through greater system visibility
E) saving time and money via an automated time tracking application
3. How does HP address customer business challenges through BSM Solutions? (Select three.)
A) HP achieves operational excellence by managing dynamic business services.
B) HP aligns the business objectives in parallel with the IT organizational hierarchy.
C) HP achieves operational excellence by obtaining complete visibility into dynamic environments.
D) HP improves Service Level agreements through aggregate time resolution.
E) HP reduces duplication of effort to optimize labor and cost for IT operations.
F) HP maintains a fourth quadrant rating above our competition from Gartner Group.
4. What is a BSM discovery question that you should ask to an IT executive relating to how they are aligning IT with the business and meeting customer expectations?
A) How can you become more efficient in reducing costs and more predictable around IT issues impacting your business services?
B) How do you market and promote the value that IT brings to your organization?
C) How do you continue to deliver applications and services that meet or exceed service level agreements?
D) How do you improve the trust and confidence in an industry with financial closures and questionable compensation structures?
5. HP is the only vendor in the BSM market today that differentiates by providing a complete solution for predictive analytics. What is this solution called?
A) Synchronization Intelligence Suite
B) Service Intelligence Suite
C) Software Intelligence Suite
D) SiteScope Intelligence Suite
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C,D | Question # 3 Answer: B,C,D | Question # 4 Answer: A | Question # 5 Answer: D |
By Daphne
