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Peoplecert ITIL-4-HVIT Exam Overview:
| Certification Vendor: | PeopleCert / AXELOS |
|---|---|
| Exam Name: | ITIL 4 Specialist: High-Velocity IT (HVIT) Exam |
| Exam Number: | ITIL-4-HVIT |
| Certificate Validity Period: | 3 years |
| Related Certifications: | ITIL 4 Specialist: Create, Deliver and Support ITIL 4 Specialist: Direct, Plan and Improve ITIL 4 Specialist: High Velocity IT ITIL 4 Specialist: Drive Stakeholder Value ITIL 4 Foundation ITIL 4 Managing Professional |
| Passing Score: | 70% (28 out of 40) |
| Exam Format: | Multiple choice, Online proctored, Closed book |
| Exam Duration: | 90 (113 for non-native language speakers) |
| Real Exam Qty: | 40 |
| Exam Price: | USD 495 (base price, excluding taxes; bundles vary) |
| Available Languages: | Spanish, Polish, Chinese, French, Japanese, English, Portuguese (Brazil), German, Italian |
| Recommended Training: | ITIL 4 Specialist: High-Velocity IT Official eLearning |
| Exam Registration: | PeopleCert Official Registration |
| Sample Questions: | Peoplecert ITIL-4-HVIT Sample Questions |
| Exam Way: | Online proctored via PeopleCert platform; available 24/7; closed-book |
| Pre Condition: | Valid ITIL 4 Foundation certification (or ITIL v3 Foundation equivalent); completion of accredited training or official eLearning is required before exam results are released |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814 |
Peoplecert ITIL-4-HVIT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Enabling Co-Created Value | 8% | - Relationship management, service design, service desk practices |
| Topic 2: Enabling Valuable Investments | 15% | - Strategic alignment, portfolio management, business case development - Prioritization and value assessment practices |
| Topic 3: Guiding Principles and Foundational Concepts for Velocity | 20% | - Service-dominant logic, design thinking, complexity thinking - Lean, agile, resilient, and continuous principles - Ethics, safety culture, lean culture, Toyota Kata |
| Topic 4: Enabling Fast Development | 15% | - Automation, cloud-native practices, and rapid deployment - Agile, DevOps, and continuous integration/delivery practices |
| Topic 5: Enabling Resilient Operations | 10% | - Problem management, service continuity, infrastructure and platform management - Capacity and performance management, monitoring and event management |
| Topic 6: High-Velocity IT Concepts and Digital Enterprise | 25% | - Alignment with four dimensions of service management, ITIL Service Value System, service value chain, and digital product lifecycle - Core terms: High-velocity IT, digital organization, digital transformation, digital technology - Objectives of digital products: valuable investments, fast development, resilient operations, co-created value, assured conformance |
| Topic 7: Enabling Assured Conformance | 7% | - Information security management, risk management, compliance |
Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:
A retail organization is in the process of creating and delivering many new and changed products and services. A service to create a new website has a tight deadline, while the live 'point of sale' service has product backlogs relating to new features which would help to retain customers.
Which practice would MOST help the organization to understand the order these changes should be implemented?
- A. Relationship management
- B. Service validation and testing
- C. Service design
- D. Deployment management
Correct Answer: C 🗳️
Explanation: Only visible for TopExamCollection members. You can sign-up / login (it's free).
A newly-formed site reliability engineering (SRE) team is focused on increasing the resilience of IT systems. The team is investigating tooling options that can be used to diagnose issues and automate operational responses.
Which practice would BEST help this team?
- A. Software development and management
- B. Service continuity management
- C. Monitoring and event management
- D. Infrastructure and platform management
Correct Answer: C 🗳️
Explanation: Only visible for TopExamCollection members. You can sign-up / login (it's free).
A support team performs its incident diagnosis and resolution activities within a persistent group messaging platform, where automation tools also post information and execute commands.
Which practice is being used?
- A. Shift-left testing
- B. ChatOps
- C. Swarming
- D. Kanban
Correct Answer: B 🗳️
Explanation: Only visible for TopExamCollection members. You can sign-up / login (it's free).
An organization has begun using its knowledge management system to store virtual server configuration files. It has also adapted its 'change enablement' and 'deployment management' practices to use infrastructure as code.
Which high-velocity IT objective is BEST supported by this?
- A. Valuable investments
- B. Fast development
- C. Assured conformance
- D. Co-created value
Correct Answer: C 🗳️
Explanation: Only visible for TopExamCollection members. You can sign-up / login (it's free).
Which high-velocity IT objective helps a digital organization to ensure that the risks it takes are aligned with the corporate direction?
- A. Valuable investments
- B. Assured conformance
- C. Co-created value
- D. Resilient operations
Correct Answer: A 🗳️
Explanation: Only visible for TopExamCollection members. You can sign-up / login (it's free).
By Mike
