Exam Code: ITIL-4-Transition
Exam Name: ITIL 4 Managing Professional Transition (ITIL-4-Transition日本語版)
Certification Provider: ITIL
Corresponding Certification: ITIL 4 Managing Professional

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ITIL ITIL-4-Transition日本語 Exam Overview:

Certification Vendor:	AXELOS / PeopleCert
Exam Name:	ITIL 4 Managing Professional Transition
Exam Number:	ITIL-4-Transition
Exam Duration:	90 (113 for non-native language)
Available Languages:	English
Exam Price:	USD $375
Exam Format:	Multiple Choice, Closed Book
Related Certifications:	ITIL 4 Specialist: High Velocity IT ITIL 4 Strategist: Direct, Plan and Improve ITIL 4 Specialist: Create, Deliver and Support ITIL 4 Foundation ITIL 4 Specialist: Drive Stakeholder Value
Passing Score:	70% (28/40)
Real Exam Qty:	40
Certificate Validity Period:	3 years
Recommended Training:	AXELOS Accredited Training Providers
Exam Registration:	PeopleCert Official Registration
Sample Questions:	ITIL ITIL-4-Transition日本語 Sample Questions
Exam Way:	Online proctored exam or in-person at authorized testing centers
Pre Condition:	ITIL Expert certification OR minimum 17 credits from ITIL v3 qualification scheme; completion of accredited training course required
Official Syllabus URL:	https://www.axelos.com/certifications/itil-certifications/itil-4-managing-professional/itil-4-managing-professional-transition

ITIL ITIL-4-Transition日本語 Exam Syllabus Topics:

Topic	Details
Topic 1	High-Velocity IT: The ITIL-4-Transition exam candidates need to understand the high-velocity nature of the digital enterprise and the demands it places on IT. This includes grasping the digital product lifecycle within the ITIL 'operating model' and the importance of the ITIL guiding principles for delivering high-velocity IT.
Topic 2	Drive Stakeholder Value: Here, the ITIL v3 professionals will understand how to design customer journeys and shape demand for IT services. They will also learn how to define service offerings, onboard and offboard customers and users, and ensure continual value co-creation through service consumption and provisioning.
Topic 3	ITIL 4 Foundation: This topic covers the fundamental concepts of service management, including the ITIL guiding principles, the four dimensions of service management, and the ITIL service value system. ITIL v3 professionals will need to understand how these concepts interconnect to form the basis of IT service management.
Topic 4	Direct, Plan, and Improve: The topic covers the principles and methods of direction, planning, and improvement within the context of the SVS. ITIL v3 professionals will learn about the integration of GRC and how to use Communication and Organizational Change Management for direction, planning, and improvement.
Topic 5	Create, Deliver, and Support: The section involves understanding how to create, deliver, and support IT services. PeopleCert ITIL v3 professionals will learn how to plan and build a service value stream, as well as how to contribute to the creation, delivery, and support of services across the Service Value System (SVS) and value streams.

Reference: https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-mp-transition-2709

ITIL 4 Managing Professional Transition (ITIL-4-Transition日本語版) Sample Questions:

Question #1

IT 部門は、機能要件を満たすサービスを迅速に開発できます。しかし、これらのサービスに対する全体的な満足度は低いです。
IT 部門が直面する問題に対処しながら、新しいサービスの開発に取り掛かるための最良の方法はどれですか?

A. 顧客の期待に応える方法でサービスを提供するために必要な領域に優先順位を付けて、IT チームの能力を評価し、改善します。
B. システム要件の明確なセットを作成し、それぞれを最初から最後まで追跡して、提供されるサービスが規定の要件を満たしていることを確認します。
C. 顧客の意図する目標と期待を明確に理解し、それぞれを最初から最後まで追跡して、サービスが必要な結果を確実にサポートするようにします。
D. サービスの実装を成功させるために、できるだけ早く上級管理職を関与させて要件を定義し、「組織の変更管理」を支援します。

Reveal Solution Discussion 0

Correct Answer: C 🗳️