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GCCC Strategic Communication Management Professional Sample Questions:
1. What are the four basic elements that form, shape, and reinforce an organization's culture?
A) Mission, people, purpose, and strategy
B) History, people, strategy, and structure
C) People, process, strategy, and structure
D) People, purpose, strategy, and structure
2. Which of the following would be the FIRST step to secure a senior leader's investment in reducing the negative impact of cultural tensions following a transformational acquisition?
A) Connect employees with more experienced peers to accelerate culture adoption.
B) Create consistent employee communications about organizational priorities.
C) Present data and anecdotes demonstrating the magnitude of the problem.
D) Develop a detailed plan that addresses the most pressing cultural tensions.
3. Which three steps ensure realistic goals and outcomes in a corporate social responsibility plan?
A) Draft corporate values, identify action items, and assign tasks.
B) CEO announcement, identify partners, and approve budget.
C) Set goals, get internal buy-in, and develop action plan.
D) Corporate self-assessment, determine priorities, and establish a values statement.
4. Which action is MOST important in a leader's role for effective communication with employees?
A) Make information available so employees have the essential information to do their jobs effectively.
B) Provide organization information that is approved by executive leaders.
C) Ensure all communication flows through the executive leadership.
D) Provide information and feedback on individual performance only during formal reviews.
5. Which of the following is the MOST important role in strategic communication during digital transformation?
A) Selection of communication tools
B) Technology training plans
C) Change management communication
D) Employee engagement surveys
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: C |
By Daisy
