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Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. Which statement about Auxiliary Experience Portal Manager (EPM) is true?

A) Only one Auxiliary EPM server can be added per Avaya Aura Experience Portal (AAEP) 6.0 system.
B) More than one Auxiliary EPM server can be added per AAEP 6.0 system.
C) Auxiliary I PM ran be installed on a single server AAEP system.
D) Auxiliary EPM can be Installed co-resident with MPP server.

2. The Alarm Manager page on Experience Portal Manager shows an Alarm:
Q_ICR62006: User-to-User header is missing from SIP response 183 Session Which Avaya product in the deployment is not configured correctly?

A) Avaya Aura Session Manager
B) Avaya Aura Communication Manager
C) Intelligent Customer Routing
D) Avaya Aura Experience Portal

3. Which two statements below about infinite campaigns are true? (Choose two)

A) To terminate an Infinite Campaign, manual intervention is required.
B) Infinite Campaign is designated by Campaign Type 0.
C) Infinite Campaign terminates automatically after processing all contacts.
D) Infinite Campaign does not terminate by itself after processing all contacts.
E) Infinite Campaign terminates only when all agents log off from the campaign.

4. A customer has chosen the Avaya Aura Experience Portal (AAEP) software only offer.
What are the minimum hardware specifications for a customer supplied AAEP server machine?

A) dual 1.8 GHz Pentium 4, 4 GB of RAM, 100/1000 Base-T Ethernet controller half duplex
B) single 2.4 GM/ Pentium 4 with hyper threading enabled, 4 GB of RAM, 100/1000 Base-T Ether controller full duplex
C) dual 1.8 GHz Pentium 4, z GB of RAM, 100/1000 Base-T Ethernet controller full duplex
D) dual 1.6 GHz Pentium 4, 4 GB of RAM, 100/1000 Base-T Ethernet controller full duplex

5. Your client reported they received an alarm message from the Avaya Proactive Outreach Manager (POM): code P_POMCD007, Event text Schedule Manager Could Not Be Started.
What would you check to identify the cause of this message?

A) Verify that the application server is working correctly.
B) Verify that the database is valid and is functioning.
C) Verify that the Experience Portal Manager (EPM) can communicate with the MPP.
D) Verify that the Media Processing Platform (MPP) is operational.

Solutions: