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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. The installer is doing the license activation.
Which three statements about the license process for Avaya Workforce Engagements are true?
(Choose three)

A) It provides Access to oaccess.verint.com/LiscenseActivate.aspx to activate the license.
B) It provides Access to veinte.com/wfo to activate the license.
C) It requires both the License Reference number (LRN) and license registration key
D) The license site requires the license registration key and Avaya Purchase Order (APO) number
E) In case of multiple servers, it is just one XML license file.

2. You are analysing the IP Capture log for troubleshooting an integration recording issue. Which statement is true about the information Included in this log?

A) It showed CTI metadata association.
B) It recorded management information.
C) It showed CTI statistics.
D) It received CTI events.

3. On
a new computer, you are trying to log into the Enterprise Manager for the Application Server. Enterprise Manager is accessible from your Old PC. On the new computer, when you navigate to
http://*frameworkserver*wfo, Internet Explorer closes with no error. What is causing this problem?

A) You are using Internet explorer 11.
B) You have the pop-up blocker turned on.
C) You are using the wrong URL.
D) You so not have network connectivity to the Application Server.

4. A technician is configuring the recorder Integration Service in Recorder Manager to allow the recorder to communicate with the switch Which statement is true about CTI adapter?

A) CTI adapter is required to receive call signalling and meta data from the
B) There is just one CTI adapter per system
C) CTI adapter is not necessary for Integration Service
D) There is just one CTI adapter per data source

5. When administering users for Avaya Workforce Engagement, what is the first step in the user management workflow?

A) Create user profiles
B) Create roles
C) Create organizations and groups
D) Assign users to role and scope

Solutions: