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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. You're an Org Owner for your company's Slack Enterprise Grid org. Your team wants to add standardized user attributes to members' profiles using existing Identity Provider (IdP) data.
What is the best method to enable this process?
(Select the best answer.)

A) Use the Custom Profile API to sync attributes to your analytics dashboard.
B) Use the Analytics API to sync attributes to your analytics dashboard.
C) Use the SCIM API to sync attributes to your member profiles.
D) Create custom profile fields for members to add standard attributes to their profile.

2. As a Workspace Owner on the Slack Business+ plan, you need to set message retention policies for your workspace. You'd like to keep important information in Slack so that employees can search for it, but there are a few channels with messages that you don't need to save for more than one month.
How should you set up your data retention policies?
(Select the best answer.)

A) Keep the default retention settings, but set a message retention policy of one month for channels with less important information.
B) Set the retention policy for public channels to keep all messages, and allow members to determine how long they'd like to keep messages in private channels.
C) Set your global message retention policies for one month, and adjust retention settings for important channels to keep everything.
D) Set the retention policy for private channels to keep everything, and set the retention policy for public channels to one month.

3. You're a Workspace Admin for a workspace where members are working on three specific projects.
When members create new channels, you want to ensure it's clear which project the new channel is associated with.
What is the best way to do so?

A) Create a naming convention for each of the three projects, and add them as default channel naming prefixes.
B) Create a spreadsheet that maps each channel to its project, and pin it to the #general channel.
C) Ask members to include the project name in the channel description upon channel creation.
D) Install an app from the Slack app directory that automatically updates channel topics based on predefined criteria.

4. Andrew is a Workspace Owner and head of HR for a government agency in Munich, Germany. As the head of HR, he manages all aspects of human resources in order to create an engaged workforce and resilient organization.
The HR teams use a variety of technologies, and leadership is implementing a new integrated tool to improve collaboration and productivity. While the tool has many benefits, the adoption rate has been slow due to a lack of internal awareness.
Andrew wants to convince leadership that he needs internal Slack advocates who can lead and support co- workers through the transition. He has a few people in mind who he would nominate as Champions.
Which options appropriately describe Champions? (Choose all that apply.)

A) They are Slack Administrators, so they have the correct permissions to help the company manage change.
B) They identify and implement key use cases for the tool and modify them over time to improve the team' s workflows.
C) They model best practices, and they can rally the team toward common goals.
D) They actively communicate and promote transparency to reinforce the purpose and value of the tool.

5. Andrew is the Primary Org Owner for his company's Enterprise Grid org, which consists of three workspaces.
Frank, a new member of the IT department, will be responsible for inviting guests and managing one of the three workspaces' settings.
Which role should Andrew give Frank in Slack?

A) Member
B) Primary Org Owner
C) Multi-channel Guest
D) Workspace Admin

Solutions: