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Avaya APSS Unified Communications Online Test Sample Questions:
1. You are in discussions with an Avaya customer who has expressed interest in customizing the interactions of their call centers. You have mentioned that the Avaya Aura8 Collaboration Environment is a secure, cost-efficient development platform. What are two additional statements that you might share with the customer? (Choose two.)
A) Avaya Aura* Collaboration Environment does NOT require prior communications development skills
B) Avaya Aura* Collaboration Environment is a closed development environment
C) Avaya Aura* Collaboration Environment requires extensive communications development skills that Avaya Professional Services can provide
D) Avaya Aura* Collaboration Environment integrates Unified Communications and contact center resources with business applications and workflows
2. In preparation for a customer meeting Claudia is learning about the architecture needed of the Avaya Flare* Experience. Which two statements are correct about the Avaya Flare@ Experience when it is deployed? (Choose two.)
A) Registers with Avaya Aura* Session Manager
B) Provides audio, web and video conferencing via Avaya Aura@ Conferencing 6
C) Is seen by Session Manager as a SIP endpoint
D) Requires one-X Portal for presence
3. You are working with Leslie, who is an existing Avaya client with a legacy voicemail system. She asked what a current voicemail solution, like Avaya Aura@ Messaging, offers as part of a UC solution. Which two features would you want to discuss with Leslie? (Choose two.)
A) Voicemail is automatically converted from speech to text and displayed in email clients such as Outlook or Lotus Notes
B) Voicemail is accessible using: any phone, any web browser, desktop clients, and even speech commands
C) Desktop clients can offer: visual voicemail, or display a message waiting light as well as the number of unread message
D) Voicemail is translated into the default language of the mailbox
4. DRAG DROP
With each release of Avaya Aura@ Messaging we are moving toward the goal of a single code base that addresses all of your client's needs. It is important to not only know the features but also the value they deliver your client. Click and drag the client benefit on the right to the corresponding feature on the left.
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: A,B | Question # 3 Answer: B,C | Question # 4 Answer: Only visible for members |
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