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Avaya 3001 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya IP Office Configuration and Maintenance Exam |
| Exam Number: | 3001 |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) - IP Office |
| Available Languages: | English |
| Sample Questions: | Avaya 3001 Sample Questions |
| Exam Way: | Authorized testing through Avaya certification program (onsite at authorized testing centers or authorized delivery methods applicable at the time of exam availability). |
| Pre Condition: | Typically intended for candidates with knowledge and hands-on experience deploying and maintaining Avaya IP Office solutions. Official prerequisite exams are not publicly specified for this legacy exam. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Voice Applications and Connectivity | - Communication services
|
| Maintenance and Troubleshooting | - System support
|
| Security and Administration | - Administrative management
|
| System Installation and Initial Configuration | - Platform deployment
|
| User and Telephony Configuration | - Endpoint configuration
|
| IP Office Architecture and Components | - IP Office system architecture
|
Avaya IP Office Configuration and Maintenance Sample Questions:
1. What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN/PRI line?
A) NCID3033211234
B) Ns3033211234
C) NCLI3033211234
D) Nss3033211234
2. The Customer Call Reporter (CCR) server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?
A) http://192.168.42.100:8080/inyama/inyama.html
B) http://192.168.42.100/CCRWebClint
C) https://localhost/CCRWebAgent
D) http://localhost/CCRWebAgent
E) http://192.168.42.100:8888
3. A customer would like all incoming calls originating from the 719 area code routed to the Region719 hunt group. Which two steps are needed to program an Incoming Call Route (ICR) to meet this requirement? (Choose two.)
A) Add an Incoming Call Route for Any Voice with the destination of the Region719 hunt group.
B) Edit the default ICR destination to Rogion719 hunt group.
C) Select the Receptionist hunt group as the fallback Extension.
D) Enter 719 in the Incoming Number field.
E) Enter 719 in the Incoming CLI field.
4. After upgrading an IP Office to an IP500v2, a customer reports that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?
A) Upgrade Delta Server to the latest release using the IP Office Admin software.
B) Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
C) Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
D) Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
5. What is the maximum number ISDN/PRI trunks that can be configured on a IP500 control unit has 12 DS30 modules configured?
A) 8
B) 3
C) 4
D) 6
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: B,E | Question # 4 Answer: D | Question # 5 Answer: D |
By Murray
