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Avaya 78202T Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya IP Office™ Platform Support Online Test |
| Exam Number: | 78202T |
| Real Exam Qty: | 30 |
| Exam Price: | $125 USD |
| Passing Score: | 70% |
| Exam Format: | Multiple Choice |
| Related Certifications: | ASTA-7720 Avaya IP Office Platform Technical Associate Implement |
| Available Languages: | English |
| Exam Duration: | 45 minutes |
| Recommended Training: | Avaya IP Office training programs |
| Exam Registration: | Avaya Learning Portal |
| Sample Questions: | Avaya 78202T Sample Questions |
| Exam Way: | Online proctored exam (remote) |
| Pre Condition: | Recommended prerequisite: Avaya IP Office Platform Technical Associate Implement (ASTA-7720) |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 78202T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integrated System Logging and Network Diagnostics | - System logging and event analysis - Network diagnostics using tools such as Wireshark |
| Understanding of Avaya IP Office Platform and Security Administration | - Session Border Controller and SIP security concepts - Core platform components and architecture - Security administration and service users |
| System Status, Troubleshooting, and Alarm Management | - VoIP troubleshooting (latency, jitter, lag) - System Status Application monitoring - ISDN/PRI troubleshooting and alarm handling - System Monitor and debug tools |
| Data Backup, Restoration, and System Upgrades | - System restoration and recovery processes - Upgrade planning and execution - Backup strategies and procedures |
| Call Flow Configuration and System Monitoring | - System Status Application (SSA) usage - ARS short codes and routing control - SIP line behavior and en bloc dialing - Incoming Call Routes (ICR) and call handling |
Avaya IP Office™ Platform Support Online Test Sample Questions:
1. When using the System Status Application for troubleshooting, which two options can be utilized for gathering data? (Choose two.)
A) Resource View and Selective View
B) Continuous Log and Snapshot Only
C) Snapshot Only and Development Tracing
D) Development Tracing and Resource View
E) Continuous Log and Development Tracing
2. A customer wants to restrict certain users from dialing out after 5 PM, limiting them to only dialing emergency numbers and internal extensions.
Which two programming options can you use to achieve this?
A) Time Profiles
B) Source Number
C) System Short Codes
D) User Permissions
E) Account Codes
3. Avaya IP Phones to IP Office QoS monitoring can be performed by the IP Office.
What are the two actions required to view QoS outcomes? (Choose two.)
A) Allow force authentication on IP telephones.
B) Trace lines or extensions in SSA.
C) Choose "Enable Metric" on the Line form.
D) Use DebugView to analyze latency, jitter, and delay.
E) Check "Enable RTCP Monitoring".
4. A company with 500 users has a single IP Office Server Edition providing telephony, presence and Instant Messaging, UMS, Conferencing, and Mobility support. They are acquiring a remote company with 400 users. They want to ensure all IP Office features are available to everyone and maintain Avaya support.
What is the minimum hardware requirement to achieve this?
A) IP Office Cloud Edition with added software licenses
B) IP Office Cloud Edition with added hardware resources
C) IP Office Server Edition with added software licenses
D) IP Office Server Edition with additional hardware resources
5. A customer complains about excessive lag between the speaker and listener in the IP Office VoIP system.
What should you do to determine the cause of the delay?
A) Use Wireshark packet analyzer.
B) Debug view.
C) Enable monitoring of RTCP (Real-Time Transport Control Protocol).
D) Analyze VoIP settings of IP telephones.
E) Utilize SSA (System Status Application).
Solutions:
| Question # 1 Answer: B,E | Question # 2 Answer: B,C | Question # 3 Answer: D,E | Question # 4 Answer: D | Question # 5 Answer: A,C |
By Dolores
