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Introduction to Genesys GE0-707: System Consultant, Genesys SIP Server (GCP7-CSIP) Exam
The system consultant qualification can be earned by completing the CIC Core and Interaction Center Certified Engineer Bootcamp exams (GCP7-CSIP). This certification provides the student with the knowledge and skills needed to implement and support the Interaction Center Platform. The student can think about the Customer Interaction CenterTM (CIC) architecture and adapt what they've learned to a device implementation using the Interaction Center Platform.
Genesys GE0-707 Exam Overview:
| Certification Vendor: | Genesys |
| Exam Name: | System Consultant, Genesys SIP Server (GCP7-CSIP) |
| Exam Number: | GE0-707 |
| Exam Duration: | 120 minutes |
| Related Certifications: | Genesys Certified Professional 7 (GCP7) Genesys PureConnect Certified Consultant |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 90–100 |
| Available Languages: | English |
| Exam Price: | $150 USD |
| Passing Score: | Variable scaled score (displayed at registration) |
| Exam Format: | Multiple Choice, Multiple Select, True/False, Matching |
| Recommended Training: | GCP7-CSIP Curriculum Genesys Official Training |
| Exam Registration: | Webassessor Registration |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | Recommended: Basic PureConnect administration knowledge; Genesys official training |
| Official Syllabus URL: | https://www.genesys.com/certification |
Genesys GE0-707 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| ACD & Routing | 15% | - ACD and skills-based routing
|
| Architecture & Overview | 20% | - PureConnect / SIP Server architecture
|
| Licensing & Security | 15% | - License management
|
| Installation & Deployment | 15% | - Server installation
|
| SIP & Station Configuration | 25% | - SIP addressing & dial plan
|
| Administration & Reporting | 10% | - Interaction Administrator
|
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