(PDF) CIMA Strategic Level Case Study Exam E3 Exam and Certification Test Engine
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NEW QUESTION 153
D is a Project Manager. D has just left a meeting with the Executive Team of his Organization. D is delighted that the Executive Team has given support to D's proposal to implement a knowledge management system in the Organization.
What should be the next activity that D undertakes in this project?
- A. Create database structures to store and reference knowledge.
- B. Create a technological infrastructure of hardware and software.
- C. Gain the commitment of senior management to the project.
- D. Populate the knowledge management system with knowledge.
Answer: B
NEW QUESTION 154
Mendelow developed a matrix in which he characterised stakeholders by reference to their degree of power and level of interest.
Place the correct category against each of the classes of stakeholders.
Answer:
Explanation:
NEW QUESTION 155
McKinsey's 7-S' model illustrates the complexity of factors that can influence organisational change Which TWO of the following statements are incorrect?
To make progress in one'S' you need to achieve success in the other 'Ss'
- A. 'Shared Values' are sometimes also described as 'Superordinate Goals'
- B. All 7-S' factors vary in importance.
- C. The model intentionally has no starting point.
- D. The model features 3 'soft' factors, all of which are quantifiable
Answer: A,C
NEW QUESTION 156
A Porter states that competitive advantage can be gained by following one of three generic strategies.
Place the appropriate generic strategy against each of the statements below.
Answer:
Explanation:
NEW QUESTION 157
BB Laundry Company is a community-led franchise initiative, enabling its customers to make use of state-of-the-art washing machines for its customers' domestic laundry needs. Services include self-serve or fully serviced washing and ironing services, provided by on-site volunteer staff.
Its laundry sites are powered with solar or wind power and its washing machines use water-conserving technology Non-toxic soaps and detergents are available, as well as bio-degradable clothes hangers, mend and repair services, combined with community cafes.
Which of the following would be beneficial to BB Laundry Company for external reporting of its key performance outcomes?
- A. Shareholder Value Analysis (SVA)
- B. Triple Bottom Line (TBL)
- C. Economic Value Added (EVA)
- D. Process Benchmarking Analysis (PBA)
Answer: B
NEW QUESTION 158
Select the MOST appropriate leadership style to manage each change situation outlined below.
Answer:
Explanation:
NEW QUESTION 159
RRR is a medium sized company, which has built family homes in Country for twenty years. The Board of RRR wishes to expand company operations and start building homes in the neighboring country. The Board of RRR wishes to undertake a position audit to help in this decision.
Which of the following strategic analysis tools would be used in a position audit for RRR?
- A. Gap Analysis
- B. PEST
- C. SWOT
- D. Five Forces
Answer: C
NEW QUESTION 160
When FarmCot Foods was founded five years ago. it was a small shop set up by a family of dairy farmers in a disused farm shed, selling their own produce to the local community The family had decided, at that point in time, to diversify their dairy farming activities into also selling their own milk: cheese and ice cream products The aim was to increase their revenues, as dairy farming in their home country had been in decline for a number of years Since then, the shop has been very successful and has expanded rapidly over the last three years, due largely to a strong growth in tourism in its home country and a shift in consumer demand for locally sourced fresh farm products FarmCot Foods is now located in a large purpose-built building on the site of the original farm shed and also operates a very popular cafe, a children's play area and sells a much wider range of products and gifts, which are all sourced from local suppliers Which of the following best describes FarmCot Foods approach to strategy development in the last five years?
- A. Emergent
- B. Freewheeling opportunism
- C. Incremental
- D. Rational
Answer: B
NEW QUESTION 161
JJJ is a frozen food delivery business in Country Q. Competition is high and JJJ prices its delivery services very competitively. JJJ has doubled its market share to 35% in the last five years.
In order to continue to improve its competitive position in Country Q, JJJ has invested in 100 new delivery vans. These vans have been designed to increase the speed and efficiency in loading and unloading the frozen food products. JJJ has to meet tight delivery deadlines to its customers or penalties for late delivery are charged to JJJ by its customers. Drivers of the vans undertake regular training.
Which of the following would be the most appropriate critical success factor within the 'Customer' perspective of a Balanced Scorecard for JJJ?
- A. Levels of staff training
- B. Penalties for late deliveries
- C. Punctuality
- D. Price competitiveness
Answer: C
NEW QUESTION 162
The Boston Consulting Group developed a matrix to assist managers in identifying the cash flow requirements of different businesses. The matrix suggests a number of appropriate strategies. Select ALL the strategies that apply to the Boston Consulting Group's matrix.
- A. Defer
- B. Build
- C. Divest
- D. Diversify
- E. Re-appraise
- F. Hold
Answer: B,C,F
NEW QUESTION 163
PQ is an international airline.
In accordance with Porter's Value Chain, select "Primary" or "Support" for each of the activities listed below:
Answer:
Explanation:
NEW QUESTION 164
M is a car manufacturer in Country C. Every day, at 09.00, members of M's staff practice meditation and Tai Chi for 30 minutes, before their normal workday commences.
M's staff are paid during this time and M considers the practice to be a benefit both to staff and the company.
Staff operate with high levels of efficiency and absenteeism levels are low.
The auditors of M have recommended that M stop these sessions, stating that they consider them to be a waste of time and a drain on resources.
Which of the following aspects of M's culture would the auditors recommendation impact on?
- A. Routines and rituals
- B. The organizational paradigm and values
- C. Symbols
- D. Stories and myths
Answer: B
NEW QUESTION 165
JJJ is a publically quoted advertising agency. JJJ's competitive advantage is based on the expertise of its staff and its reputation in digital media advertising. JJJ has robust systems to protect its intellectual property. These include patents and copyrights. JJJ has also restricted access for most of its staff to its most sensitive data, such as studies of its customers' profitability.
JJJ's new Managing Director, Z, is concerned that when staff leave JJJ, the company loses whatever tacit knowledge they possess. These losses also impact on JJJ's reported profits. In order to remedy the losses of knowledge and the reduced profits Z wants to introduce a knowledge management strategy.
Which of the following steps support the introduction of a knowledge management strategy? (Choose all that apply.)
- A. JJJ needs to acquire and install appropriate hardware and software.
- B. JJJ should integrate knowledge management and management accounting.
- C. Z should gain the support of the Board of Directors.
- D. Z should set a target for reported profit.
- E. JJJ should unfreeze current habits and standard operating procedures.
- F. JJJ should convince staff of the benefits of sharing their tacit knowledge.
Answer: B,C,F
NEW QUESTION 166
RRR is a large insurance company specialising in home and property insurance. It uses a highly sophisticated information system which it uses to process its insurance claims efficiently and effectively. It also holds a vast database of customer information and records. RRR's staff are very highly trained and considered to be the leading specialists in the industry.
Which category of intellectual capital is NOT present in the description of RRR above?
- A. Customer capital
- B. Organizational capital
- C. Innovation capital
- D. Human capiltal
Answer: C
NEW QUESTION 167
A company runs a distribution warehouse. Its information systems constantly monitors inventory levels, with automatic re-order processing occuring with suppliers when inventory items reach a specified level. It operates a robotics system which automatically picks inventory from its location in the warehouse and delivers it to the pick-up area. The company also has a large database of customer information which it uses to analyse buying behaviour and sales trends so that it can provide customers with relevant and targeted marketing information.
Which THREE of the following activities of the Value Chain have been affected by the use of IT/ IS?
- A. Sales and Marketing
- B. Outbound logistics
- C. Operations
- D. Inbound Logistics
- E. Services
Answer: A,C,D
NEW QUESTION 168
S is a hybrid car manufacturer. S relies on strong social media presence and online marketing campaigns to drive customers to its website. S prioritises measuring and improving active usage metrics.
Which of the following metrics does S prioritise?
Select ALL that apply.
- A. Abandon rates
- B. Number of repeat webpage users
- C. The number of customer photographs uploaded
- D. The customer feedback score
- E. Number of registered users
Answer: A,B
NEW QUESTION 169
AB uses Johnson, Scholes and Whittington's criteria of 'Feasibility and Acceptability' to evaluate potential strategies. AB has begun a project to re-engineer its best selling product.
Apply the appropriate criterion to each of the questions below:
Answer:
Explanation:
NEW QUESTION 170
Which of the following would be a suitable performance measure of Internal Business Processes within Kaplan and Norton's 'Balanced Scorecard model?
- A. Higher P/E ratio
- B. Increase in market share
- C. New products developed
- D. Reduction in manufacturing cycle times
Answer: C
NEW QUESTION 171
SDC is a medium sized IT systems development company SDC employs highly qualified and experienced systems development experts. It invests heavily in staff training and development and as a result, staff are highly motivated and staff turnover is low. SDC has a strong culture of team work and innovation, which the senior managers believe is the basis of SDC's success. The senior managers, who are also the founders of SDC, are highly experienced and have a strong vision for the business.
Which THREE of the following factors would be the mam focus of a resource audit for SDC?
- A. Machinery
- B. Management
- C. Manpower
- D. Make-up
B Markets - E. Money
Answer: B,C,D
NEW QUESTION 172
LMN is a fast food manufacturer that makes 'Ready-meals'.
Place the appropriate stage of the Value Chain against each of the activities below:
Answer:
Explanation:
NEW QUESTION 173
Which of the following statements is NOT a role for Management Accountants involved in the strategy development process?
- A. Consider and raise awareness of the ethical impact of proposed strategic decisions.
- B. Writing the Annual Report.
- C. Assist the Board in determining risk appetite.
- D. Integration of financial and non-financial information.
Answer: C
NEW QUESTION 174
ZYX is a global hotel chain, employing over 10,000 staff worldwide. ZYX operates a Code of Conduct for all of its staff, which states "Our staff are the most important assets of our business operations. We expect the highest standards of ethical and professional conduct from all staff, who must display the principles of trust, respect, equality, integrity and fairness at all times." Which THREE of the following actions could ZYX take to positively influence its staff to work to the ethical and professional principles in its Code of Conduct? (Choose three.)
- A. Disciplinary actions, such as fines, for staff who do not display high ethical and professional standards.
- B. Set performance targets in diversity and equality for its hotel senior managers.
- C. Induction and on-going staff training on ZYX's Code of Conduct and ethical and professional principles.
- D. Interview process for staff prior to employment, to assess their understanding of ethical and professional behavior.
- E. Publication on its website of ZYX's Code of Conduct and regular examples of staff displaying the highest standards of professional conduct.
- F. Operate a system of reward incentives for staff who display high ethical and professional standards.
Answer: C,D,F
NEW QUESTION 175
F is an entrepreneur who runs a chain of health food shops in Country M. There are no other similar health food shops operating in Country M and the chain has rapidly grown over the last three years. F wishes to continue to grow his chain of shops but is aware that he lacks the funds to enable him to grow at the pace which the market is demanding. He is also concerned that continued rapid growth will result in him losing control over the strong brand reputation and identity that he has built up for the chain of shops.
Which of the following would be the most feasible strategy for F to adopt to continue to grow his business?
- A. Licensing
- B. Acquisition
- C. Joint venture
- D. Franchising
Answer: D
NEW QUESTION 176
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